I placed an order but didn't receive an order confirmation, now what?

If your didn't receive a confirmation of your order, it is possible that something went wrong when placing the order. Please check your spam folder to see if the order confirmation email ended up there. You can also check your order history on www.IMOTO.com > My Account > My Orders. If your order doesn't show here it means that we have not received it.

When placing an order, make sure that you reach the last page that shows your order number. This means that your order has successfully been placed. Once your order is placed correctly you will also receive a confirmation email.